Vehicle Care Plan Website Cookie Policy

On the website www.yourvehiclecare.co.uk, We use cookies and other online tracking devices (such as web beacons, action tags, Local Shared Objects (‘Flash cookies’) and single-pixel gifs) all of which We refer to as ‘cookies’ for the purposes of this Cookie Policy. This helps Us to recognise you from other users of the website, to provide you with a good experience when you use the website and allows Us to improve the website.

When you sign up, you will be asked to review and consent to the use of analytics cookies. You can always manage your cookies on your Profile and Settings page.

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What are cookies

Cookies are text file containing small amounts of information which are downloaded to your computer or mobile device when you visit a website. Cookies are used for many reasons, such as letting you navigate between pages efficiently, remembering your preferences and goods and services you wish to purchase, and providing you with content that is relevant to you and your interests.

There are session cookies which expire once you close your web browser and there are persistent cookies (which stay on your device for a set period of time or until you delete them).

Why We use Cookies

• Improve User Experience. We use cookies to help Us recognise you, improve your experience, increase security, and measure use and effectiveness of Our Services. Long duration cookies may be used when accessing the website. These are pieces of information or data sent and stored to your browser or mobile device for record-keeping purposes. We use this information to analyse traffic patterns and improve the Service.
• Analyse Website’s Performance. We collect Personal Information, on an individual and collective basis, to track and analyse preferences and trends, improve the quality of the Service, evaluate possible new features, functionality and services, and improve Our Service. We collect information when you use Our website, and may use third party analytics tools to evaluate user traffic. For example, We collect information when you view a page or click on a link. Additionally, We collect log in information about devices used to access Our Service, including IP addresses.

Categories of Cookies

• Essential Cookies: These cookies are essential to enable the basic features of this site to function, such as providing secure log-in or remembering how far you are through an order. You cannot refuse these cookies.
• Functional/Analytics Cookies: These cookies allow us to analyse your use of the site to evaluate and improve our performance. They may also be used to provide a better customer experience on this site. It also provides us with analytics tools to collect information about how users interact with our website. For instance, which screens visitors go to most often, and if they get error messages. They are only placed if you consent.
• Advertising Cookies: These cookies are used to show you ads that are more relevant to you. We may share this information with advertisers or use it to better understand your interests. For example, Advertising Cookies may be used to share data with advertisers so that the ads you see are more relevant to you, allow you to share certain pages with social networks, or allow you to post comments on our site. They are only placed if you consent.

Cookies Used on the Website

Categories	Cookie Name	Description	Duration
Essential	JSESSIONID	To identify the user, OKTA stores their session details	Expires after 30 mins / when close the browser
	okta-oauth-nonce	To identify the user, OKTA stores their session details	Expires after 30 mins / when close the browser
	okta-oauth-redirect-params	To identify the user, OKTA stores their session details	Expires after 30 mins / when close the browser
	okta-oauth-state	To identify the user, OKTA stores their session details	Expires after 30 mins / when close the browser
	sid	To identify the user, OKTA stores their session details	Expires after 30 mins / when close the browser
	t	To identify the user, OKTA stores their session details	Expires after 30 mins / when close the browser
	DT	To identify the user, OKTA stores their session details	Expires after 30 mins / when close the browser
Analytics	cookieConsent	To check the user has accept the cookie consent or not	Expires after 6 Months.
	_ga	Registers a unique ID that is used to generate statistical data on how the visitor uses the website	Expires after 400 days
	_gid	Registers a unique ID that is used to generate statistical data on how the visitor uses the website.	Expires after 400 days

Manage your cookie preferences

1. On this website, if you have not signed up yet, we will only use Essential Cookies. These cookies cannot be refused.
2. When you sign up, you will be asked to review and consent to the use of analytics cookies. If you accept, we will collect analytics cookies. You can always withdraw your consent on your Profile and Settings page by unticking the checkbox.
3. You can also refuse cookies on your browser. The help section of the toolbar of most browsers will tell you how to prevent your browser from accepting new cookies, how to make the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, by disabling cookies, some parts of the website may not work.

To learn more about cookies, including which cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.

The following links show you how to disable cookies in different browsers:

• Set cookie preferences in Internet Explorer
• Set cookie preferences in Firefox
• Set cookie preferences in Chrome
• Set cookie preferences in Safari Internet and iOS.

More Information

This Cookie Policy should be read in conjunction with Our Privacy Notice. If you have any questions or concerns about the Cookies Policy or its implementation you may contact Us [email protected].

Effective date: 13th August 2024